Support Center

We're Here to Help

Have questions? Our support team is ready to assist you with any concerns about our services, billing, or emergency plumbing issues.

Customer Service

At NSP Plumbing, customer satisfaction is our top priority. Whether you have questions about a recent service, need assistance scheduling an appointment, or want to know more about our offerings, our friendly customer service team is here to help. Contact us today, and we'll ensure your experience is smooth and stress-free.

Billing Questions

Have questions about your invoice or payment options? Our billing team is ready to assist you. Whether you need clarification on a charge, want to set up a payment plan, or explore financing options, we're here to provide clear and simple solutions. Reach out to us for fast, accurate answers.

Emergency Support

If you're experiencing a plumbing problem, don't hesitate to contact us. Our expert technicians are available to diagnose and resolve your issue quickly and efficiently. We're committed to providing reliable, high-quality service every time.

Ready to Get Help?

Contact our customer support team or schedule a service appointment today.

Call (616) 207-9960 Book Service

Frequently Asked Questions

Yes. We charge a $49 consultation fee, which covers sending a licensed plumber to your home to assess the issue and walk you through your repair or replacement options.

We are a flat-rate company, so there are no surprise charges. Nothing is billed beyond the consultation fee until you speak with the technician, approve the solution, and sign off on the work.

When your technician is dispatched to your location, you will receive a text notification letting you know they're on the way.

Yes! You can send photos in either of the following ways:

Text: 616-207-9960
Email: workorders@needsomeplumbing.com

Photos help us better understand your issue before we arrive.

We offer a 30-day warranty on parts and labor for completed work.

Yes! We proudly offer:

10% Heroes Discount
10% Senior Discount

Please let us know if you qualify when scheduling your appointment.